Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.6
Location
8.3
Service
8.0
Dining
7.5
Guest reviews
7.6/10
based on 12 reviews
8.4
8.4/10 based on 2646 reviews
Patricia
United States,
April
2024
8.0/10
My stay at the hotel was a mixed experience. The location was great with easy access to city attractions, but some construction work in the foyer was a bit bothersome. The rooms, though small and lacking storage, were clean and adequate. The service from the staff was fantastic, particularly the helpful female attendant. The dining options were varied and delicious, but slightly overpriced. Overall, a good value for the money.
Rooms
7.0
The room was on the small side with minimal hanging space and no drawers, but it was clean and comfortable.
Service
9.0
The staff members were friendly and very helpful, making my stay pleasant.
Location
8.0
The location was excellent with easy access to most city attractions, though the construction work in the foyer was a minor inconvenience.
Dining
8.0
The dining experience was first-rate, with delicious and varied options, but a bit pricey.
Facilities
8.0
The hotel offered good facilities, enhancing the overall stay experience.
Sean
United Kingdom,
March
2024
7.4/10
The hotel is ideally located right next to the Rijksmuseum, offering modern and smart rooms with a very comfortable king-sized bed, though lacking real windows which affected privacy. The service is efficient, but some staff members came across as a little frosty. The location is fabulous for museum lovers with easy access to trams and city center. The dining options were fairly good, but limited given the hotel's star rating. The hotel offers a cozy spot near major attractions, but some facilities may lack privacy.
Rooms
8.0
The rooms were very clean and extremely good value, featuring a super comfy bed. However, the lack of real windows was a downside.
Service
7.0
The reception desk service was efficient, though some staff members were a bit frosty.
Location
9.0
The hotel's location is perfect for museum enthusiasts, being right next to the Rijksmuseum and close to the city center.
Dining
7.0
The dining experience offered fairly good options but fell short considering the hotel's standards.
Facilities
6.0
The hotel provides essential facilities but lacks privacy, especially in the rooms.
Frederick
United Kingdom,
March
2024
7.4/10
Although the rooms felt more like a prison cell than a luxury stay, they turned out to be spacious, clean, and comfortable, suitable for our brief visit. Unfortunately, the promise to accommodate us together wasn't fulfilled. The service at Park Hotel Amsterdam was quick in finding solutions when needed and very helpful, enhancing our overall experience. The location provided a mix of undisturbed sleeps and noisy nights due to proximity to a function room, yet it was convenient for exploring the city on foot, close to major attractions and the Holland Casino. Dining at Momo restaurant was overpriced, leading us to eat out, but the availability until 10:00 PM was a plus, with excellent nearby cafes for delightful pancakes. Although not an ideal stay, the hotel had some positive aspects to offer.
Rooms
8.0
The rooms, despite initial impressions, were surprisingly spacious, clean, and comfortable for a shorter stay.
Service
9.0
The staff at Park Hotel Amsterdam was proactive in addressing our needs, providing quick solutions when required, especially in the restaurant.
Location
7.0
While the location offered both peaceful nights and noisy weekends due to nearby events, it allowed easy access to the city's attractions by foot, a significant advantage.
Dining
6.0
Although dining at the Momo restaurant was pricey, the operational hours were convenient, and other nearby cafes offered great alternatives.
Facilities
7.0
The hotel provided various facilities, but there were some areas for improvement in terms of value for money.
Phil
United Kingdom,
March
2024
8.2/10
The hotel is in a convenient location, within walking distance of major attractions, and the staff is very helpful and friendly. The rooms are clean and well-equipped, but noise from the road can be a bit bothersome. The dining options are delicious, but the dining hours might not suit everyone.
Rooms
8.0
The rooms were spotless, clean, and had everything I needed for a comfortable stay, though the noise from the road can be heard.
Service
7.0
The staff provided us with plenty of information and were wonderful overall, but there was one instance of rudeness and impoliteness that was a downside.
Location
9.0
The location was absolutely perfect for exploring the main attractions on foot and using the tram, and the staff went above and beyond to assist us during our stay.
Dining
8.0
Facilities
9.0
The hotel boasts great amenities and is conveniently located with easy access to nearby restaurants, making the overall experience enjoyable.
Amanda
United States,
January
2024
7.4/10
My stay at the boutique hotel in Mayfair was a mix of comfort and value, although the room wasn't ready on arrival. The service, while accommodating, lacked enthusiasm at times. The location offered easy access to attractions and nightlife, but the dining experience fell short due to limited options.
Rooms
8.0
The room I booked was very comfortable and offered great value for the price.
Service
7.0
The reception staff were really nice, but sometimes appeared apathetic to guest needs. They did, however, allow for convenient delivery services.
Location
9.0
The hotel's proximity to museums and other attractions in central London was a plus, with plenty of shops, bars, and restaurants nearby.
Dining
6.0
Dining at MOMO offered a high standard with various choices, but the experience was marred by overcrowding and a lack of clear direction from the staff.
Facilities
7.0
Ernie
United Kingdom,
January
2024
6.6/10
The hotel's rooms were small and sparse, becoming too cold during the European winter. Despite being not ready for check-in until midday, the hotel allowed storing luggage in a secured room. The cleanliness was lacking. On the bright side, the service staff was cheerful, efficient, and knowledgeable, particularly assisting with museum admissions. The location was both ideal for central Amsterdam but suffered from noise issues related to nearby lively areas.
Rooms
5.0
The rooms were small, sparse, and cold in the European winter. Cleanliness was a concern.
Service
8.0
The service staff was cheerful, efficient, and knowledgeable, providing helpful solutions during the stay.
Location
7.0
The hotel's location was fantastic for central Amsterdam, but noise from the surrounding lively areas could be disruptive.
Dining
7.0
Dining was positively highlighted for the dinner at MOMO restaurant and described as expensive.
Facilities
Dick
United States,
January
2024
8.4/10
The hotel offers incredible views from spacious rooms with a nice bathroom, but some areas feel crammed. The service is friendly, although some staff members can be distracted. The location is excellent, close to museums and shopping areas. Dining options are amazing but might be pricey. Overall, a great stay with some minor drawbacks.
Rooms
9.0
The rooms are large with surround views and a nice bath and shower. They are incredibly clean, spacious, and nicely fitted out.
Service
7.0
The service is generally friendly and professional; however, some staff members may be preoccupied. They bend over backwards to make guests comfortable, especially during breakfast.
Location
9.0
The location is great, just a couple of blocks from the famous Rijksmuseum, making it convenient for museums, parks, and tram stops.
Dining
8.0
Facilities
9.0
The facilities are top-notch, offering everything needed for a comfortable stay.
John
United Kingdom,
November
2023
6.8/10
I had a mixed experience at the hotel. The rooms, although stylish, faced issues with poor conditions and noise from the ventilation system. On the bright side, the bathroom was lovely.
Rooms
5.0
Despite the stylish decor, the rooms were disappointing with poor conditions and noise from the ventilation system that was impossible to turn off. The bathroom, however, was a standout feature that I loved.
Service
9.0
The staff at the front desk were very professional, welcoming, and friendly. They even asked about our stay and refunded the deposit, showing great customer care.
Location
8.0
The location was superb, being close to the Rijksmuseum Café and the convenient #397 bus stop for airport transfers, as well as neighboring the beautiful Vondelpark.
Dining
7.0
The dining experience had its ups and downs. Although the Indian dishes were very good, there were issues with overcrowding and lack of direction from staff when finding seating.
Facilities
6.0
The facilities at the hotel were decent overall, but improvements could be made in terms of room conditions and noise levels for a more comfortable stay.
Mark
United Kingdom,
November
2023
9.4/10
My stay at the hotel was wonderful! The rooms were exceptional, super clean, and definitely make me want to come back. They were spacious, comfortable, and had a very well-stocked mini bar with a comfy double bed and great amenities. The service was so accommodating and friendly, and I was appreciative that my request for early check-in was accepted. The location was amazing, right across from the Hard Rock Cafe, and the staff were fantastic. The dining experience was also amazing, with lots of choices and impeccable service. The facilities were top-notch.
Rooms
10.0
The rooms were exceptional, super clean, and I'm definitely coming back. They were spacious and comfortable with a very well-stocked mini bar, comfy double bed, and great amenities.
Service
9.0
The service was so accommodating and friendly, and I was appreciative that my request for early check-in was accepted.
Location
9.0
The location was amazing, right across from the Hard Rock Cafe, and the staff were fantastic.
Dining
9.0
The dining was also amazing with lots of choice and impeccable service.
Facilities
10.0
The facilities were top-notch.
Francis
United Kingdom,
October
2023
7.8/10
The hotel offers stunning rooms with amazing city views and luxurious baths. The service was friendly but had some delays in processing payments. The location is great, overlooking a canal and close to major attractions, though a bit low in some areas. The dining experience was good with a variety of options. The facilities provided were satisfactory.
Rooms
9.0
The room was absolutely stunning with an incredible view of the city and a luxurious bath. It was quiet with a window that opens.
Service
7.0
The staff were very hospitable and welcoming every morning, but there were some delays in processing credit card payments.
Location
8.0
The hotel overlooks one of the canals and is conveniently close to the Museum Quarter and other major attractions.
Dining
8.0
The dining experience offered a good variety of options cooked to a high standard, even if it may seem expensive.
Facilities
7.0
The facilities provided were satisfactory.
George
United Kingdom,
September
2023
8.6/10
My stay at the hotel was exceptional! The rooms were well appointed and spotless, offering incredible comfort on the 6th floor with a lovely view of the canals. The service, from the front desk to the concierge and room staff, was top-notch, although they were a bit busy at times. The location was very central, within walking distance of the Rijk Museum, in a safe area with easy access to the city center. The dining experience was fantastic although a bit pricey. Overall, a great value for the money.
Rooms
9.0
I absolutely loved my 'Superior Room' on the 6th floor. It was well appointed, spotless, and very comfortable with a nice view of the canals.
Service
9.0
The staff throughout the hotel, from the front desk to the concierge to room service, were incredibly friendly and accommodating. They worked hard to resolve any issues that arose during my stay.
Location
8.0
The hotel's location was perfect, being very central and within walking distance of the Rijk Museum and other attractions. Despite ongoing refurbishments, the area felt safe and I had easy access to the city center.
Dining
8.0
The dining experience, particularly at Momo, was exceptional with a great selection of premium Dutch cheese and a user-friendly setup for fresh orange juice. The only downside was that it was a bit on the expensive side.
Facilities
9.0
The hotel offered fantastic facilities including free Wi-Fi and amenities, making my stay even more enjoyable.
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